Shipping & returns
Beachblade takes great care in making sure your order arrives safely. All orders are shipped with PostNL and/or their international partners.
Timeline between the order and manufacturing of one finished Beach Blade is 4 to 5 working days.
There are 47 steps in our production process and some of our components need time to cure/harden.
Because of the production time, please take note of the four to five working days we need to complete your product(s).
time for your blade to arrive
When your order has been shipped, you’ll receive an email with Track and Trace information with which you can follow your parcel’s journey to your doorstep. To protect your parcel, Beachblade insures all packages against unforeseen damages and/or theft that may occur during the shipment process.
Beachblades are custom products so we will always try to create a flawless end-product. If there are any issues with your Beachblade, please contact our helpdesk at [email protected]
Returning an article within the 14 day return window is only possible when the article:
- is not a custom Beachblade
- is in an undamaged state
- is not worn and/or used
- includes the original and undamaged packaging
Beachblade reserves the right to refuse returned items if they do not meet these requirements.
Please follow below steps to return your item(s):
- Contact Beachblade directly at [email protected]
Terms and conditions
Concepts & application of terms.
Terms and conditions apply to all Beachblade offers, orders and agreements. Changes apply only with written consent from Beachblade
Mutually agreed deviations do not guarantee any rights and duties for future transactions and agreements. Accepting an order and placing an order constitutes agreement with these terms and conditions.
Prices & costs
All prices on the Beachblade website include a 21%VAT charge. Shipping are added in checkout and depend on delivery country and region. Beachblade is allowed to change prices and terms prior to agreement and/or order completion.
Beachblade will attempt to ship all orders within 3 weeks after order confirmation. When orders have a longer delivery time, customers will be notified as quickly as possible.
BeachBlade is not responsible for any delays caused by shipping companies.
BeachBlade is not responsible for any damages to the package and product caused by the shipping company.
Beachblade takes great care in making sure all orders are in perfect condition. In case of incomplete and/or damaged goods, customers need to notify Beachblade within 7 days after receiving their order.
Agreement is reached on completing the purchase in the checkout and implies agreement to terms and conditions.
Payments can be made with iDeal and Credit Cards.
Payments made with Credit Cards will be checked by Beachblade. These checks are done in order to check validity and security.
Payments made with iDeal use the internet-checkout of Multisafepay.
Payments with Credit Cards are processed by Multisafepay.
Complaints & returns
Beachblade always advises customers to inspect their purchase after delivery. In case the delivered goods do not meet expectation, please contact us by email. Beachblade will always attempt to solve any complaints regarding your purchase.
In case Beachblade does not receive any communication within 7 days after delivery, Beachblade will assume all obligations are met.
You have the right to return non-blade (custom Beachblades) items within 14 days after purchase, please contact Beachblade in case you would like to start the return process. You can contact our helpdesk at [email protected]
Beachblade is not liable for any damages caused by third parties. Beachblade is not liable for any damages caused by their products during their use. Beachblade does not accept any liability for any damages in situations where Beachblade products where used.
Beachblade’s liability is always limited to the retail price of their products.
Beachblade is not take any liability unless there is intent by BeachBlade.
In force majeure situation, all obligations of Beachblade are invalidated. When the force majeure situation exists for over 2 months, both the buying and selling party can cancel their agreement without acceptance by the other part. Force majeure can be caused by: strikes, outages, import/export bans, epidemics and natural disasters. Force majeure causes can exist at Beachblade and their suppliers. The list is not exclusive and final.
Beachblade respects the privacy of all visitors and customers. Confidential data is handled with care and will only be used to process orders.
Your data will only be used in marketing after we have asked and received your consent.
Your data will never be shared with third parties unless this is needed to process order payments or delivery.
Offers, orders and agreements made by Beachblade are subject to Dutch and European (EU) law only.
Adres: Europaplein 55-2H
E-mail: [email protected]
KvK: 69846561 BTW-nummer: NL001600896B98
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. Beachblade only collects personal data for completing orders and handling service requests.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website (anonymously)
- Understand and analyze how you use our website (anonymously)
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Beachblade follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, beachblade uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.